Contact us

Customer Service

Friends of Exmoor Pony Limited is a wholly owned subsidiary of The Exmoor Pony Society. Registered in Cardiff: 02991213.

Registered Address:

1 Pickup Brow Cottage, Tockholes Road, Tockholes, Darwen, Lancashire, England, BB3 0LR

Please note: Cheques or postal queries regarding orders should be sent to the following address:

9 Meadow Park, Molland, South Molton, Devon EX36 3ND

Contact us by email: sales@friendsofexmoorponies.ltd.uk

Shipping & Delivery

UK mainland Postal charges are as follows:

  • Orders under £25, P&P : £3.95
  • Orders £25 and under £50, P&P : £5.95.
  • Orders over £50, P&P : Free

Please contact us for P&P outside this area.

Please allow 21 days for delivery.

Privacy & Security

All information regarding your name and address is held within the UK and subject to UK data protection.
We do not hold any Debit/Credit card information on this site.

Returns & Replacements

Whilst we acknowledge and appreciate your online selling rights to return a product if it is faulty, we would ask you to take into account that we are a charity and respectfully ask you not to return goods un-necessarily.

Viewing Orders

When you have placed an order, you will be able to see that order in your “My Account” section of the website.

Updating Account Information

Your account information can be updated online in your “My Account” section of the website